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This page contains information for the general public. For information for health professionals, please click here.

Are you anxious about coronavirus?
So are we - that's why we are taking it very seriously, and hope you are too! 

Keeping individuals, families and our communities safe and healthy in the current global environment requires US ALL to be well, stay well, and protect our vulnerable communities. We need to keep our staff well in order to keep our community well, and we need your help.
We expect the number of cases to increase for at least the next ten days. If we all do our bit, and break the chain of transmission, we will slow the spread of COVID-19 and we will be able to get on top of this.

New Zealand is at COVID-19 alert level 4.

If you need medical care, we are still here! Phone your GP first to discuss your needs. If you need urgent care, come to ED or phone 111 - call ahead if you have flu-symptoms so staff can prepare for you properly.
Click here to read about some changes that will affect you at Wairarapa Hospital

Rescheduling of non-urgent care

We will be prioritising urgent and acute services, and are reviewing planned procedures and outpatient appointments to look at what can safely be rescheduled. If this affects you we will be in touch as soon as we can.

The hospital is an essential service and our staff will continue to provide urgent care, and operate to meet Wairarapa’s needs.

Our patients and our general population is asked to be patient, and we will be using social media, website, print and radio to communicate, as well as providing information directly to stakeholders.
We aim to keep our staff, patients, providers and the public well informed and are working to ensure we can reach our diverse communities.

The symptoms of COVID-19 are cough, fever and shortness of breath.

Most cases of coronavirus will require no treatment other than rest, drinking plenty of fluids and staying away from other people to minimise risk of infecting them too. For most people, coronavirus would feel like a cold or a mild flu. 

For the elderly, the immuno-compromised, and those with preexisting medical conditions, coronavirus may be more severe. It is important we do all we can to protect those most at risk. 

Some patients with more severe infections may need hospitalisation. We will have processes in place to protect hospital staff and other patients.

What can YOU do?


We should all be in household isolation. Only those working in essential services are exempt. 
Self Isolation information is available HERE


The virus can spread between people and so it is a good idea not to go out if you don't need to. For urgent needs e.g. to go to the supermarket, go to and from your destination only and maintain 2m from others. Consider different ways of communicating - by phone and social media.


If you are sick with flu like symptoms, including cough, fever and difficulty breathing, CALL your medical practice or phone Healthline on 0800 358 5453 - don't go into the practice or ED where you could spread your virus to other people.


Do not work in your essential service if you have coughs, sneezes or fevers. All of us have a role to play in stopping further spread. Do not kiss, hug, hongi or shake hands with anyone while you are sick. Do not share a bed, food, cutlery or cups. 


Everyone can help by practicing good hygeine:

  • washing hands regularly with soap for 20 seconds and drying them well, or using hand sanitiser
  • using tissues to blow your nose and cough or sneeze into, and throw them into a rubbish bin immediately
  • sneezing into your arm not into your hands, and not touching your face


If an essential service worker is sick, the first consideration for an employer should be to look after people, contain COVID-19 and protect public health.

Employers should not require or knowingly allow workers to come to a workplace when they are sick with COVID-19 or if they have been advised to self-isolate under public health guidelines for COVID-19. If they do, they are likely to be in breach of their duties under the Health and Safety at Work Act.

Where to get information

The Ministry of Health website is your best source of information because it is updated daily. There is a Facebook page: @minhealthnz and Twitter channel @minhealthnz to alert people to key updates and messages specifically about coronavirus.

A Coronavirus Healthline freephone number 0800 358 5453 is available 24 hours a day, 7 days a week

People calling that line will be able to talk with a member of the National Telehealth Service. They have access to interpreters.

You should call that dedicated number for any coronavirus health advice and information and any questions you have about coronavirus or self-isolation guidance.

We will also be posting information on our Wairarapa DHB Facebook page.

More sites:

https://covid19.govt.nz/ This site provides an All of Government update which is updated on a regular basis and covers a wide range of issues from Public Health, Border Control, Economic Matters, Education, Workplace, Welfare, Travel and Infrastructure matters, etc. It is perhaps the best site to keep abreast of developments in the Covid-19 space which has very fast-moving developments
Sign up for daily news of COVID information here: https://confirmsubscription.com/h/i/ADC3F2ED21BCFD3CPlease follow the Unite Against Covid-19 Facebook page to get the most recent and accurate information.
Find out about the Covid-19 Alert Level system here: https://covid19.govt.nz/assets/COVID_Alert-levels.pdf

What is coronavirus?

Coronaviruses are a large family of viruses which may cause a variety of illnesses ranging from common cold symptoms to severe acute respiratory syndrome (SARS) and in some cases even death. It is transferred between animals and humans. It may also be spread from person to person.

If you have any questions or concerns, and they are not answered by the Ministry of Health website, you can email: communications@wairarapa.dhb.org.nz or phone: 06 946 9800.