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For information for health professionals, please click here.

Keep a record of where you have been, use NZ COVID app, and enable Bluetooth.
The latest information can be found on www.covid19.govt.nz or the Unite Against Covid social media channels.

At Alert Level 1, everyone must continue to do their bit to keep New Zealand COVID free.

1. stay home if you’re unwell and get tested

2. sign into places using the NZ COVID Tracer app and enable Bluetooth

3. practice good hygiene (includes washing your hands often and coughing into your elbow)

4. regularly clean high touch surfaces.


If you need medical care, we're always here!

Phoning your GP first to discuss your needs is a good idea. They are likely to ask you if you are sick with flu-like symptoms and, if you are, they might suggest a different way of being seen at the medical practice.

If you need urgent care, come to ED or phone 111. If you have a cough, fever or difficulty breathing you will be asked to put on a mask and you may be seen in a separate area when you get to the hospital.

What does Alert Level 1 mean? CLICK HERE

Keeping individuals, families and our communities safe and healthy in the current global environment requires US ALL to be well, stay well, and protect our vulnerable communities. We need to keep our staff well in order to keep our community well, and we need your help.

What does Alert Level 1 mean for our hospital?

If you have an appointment scheduled - please attend as usual.If you are sick with flu like symptoms, please stay home and phone ahead for advice. No visiting restrictions are currently in place. You are welcome during visiting hours - 2pm - 8pm daily. 
Do not visit anyone in hospital if you are sick.

IF YOU HAVE FLU-LIKE SYMPTOMS:Please call your medical practice and request a Covid-19 test.

Covid-19 testing is available by appointment at Medical Centres, and at Wairarapa After Hours over the weekend between 10:30am and 12:30pm at the portacom. Patients wanting to be swabbed/assessed MUST PHONE FIRST.

Covid-19 testing

If you are unwell with flu like symptoms, you should speak to your medical practice (or call the one closest to you if you are not enrolled). Tests are available at:

Masterton Assessment Centre NOW CLOSEDNetball Courts, 10 Colombo Road, Masterton NOW CLOSED
Please contact the practice:** children under 12 to be seen at these practices
Greytown Medical Centre 186 East Street, Greytown
Featherston Medical Centre3 Clifford Square, Featherston

Martinborough Health Service

Town Hall car park, 8 Texas Street, Martinborough
Carterton Medical Centre159 -163 South High Street, Carterton
Masterton Medical**4 Colombo Road, Masterton
Whaiora (Masterton)**Queen Street, Masterton

Surgery and specialist appointments

Wairarapa DHB is operating at normal capacity, providing both elective and acute surgery.  
  • Virtual clinics remain the preferred way of connecting patients with the specialist where possible.
  • In the interests of contact tracing, please sign in using the posters at the hospital entrance. 
  • We encourage you to keep a running record of where you have been and who you have been with, in case it is required for tracing. 

Face masks

The use of masks or face coverings is mandatory for:

  • people travelling on public transport services in, into and out of the Auckland region
  • the drivers of small passenger service vehicles in Auckland, such as taxis and app-based ride services
  • people travelling on passenger flights throughout New Zealand.
  • For the rest of New Zealand, while it is not mandatory to wear a mask on public transport during Alert Level 1, it is encouraged.

Exemptions for wearing a mask or face covering include:

  • children under the age of 12
  • children and young people travelling to and from school
  • a person who has a medical condition that prevents them from wearing a mask or face covering safely or comfortably
  • passengers travelling in taxis or app-based ride services
  • drivers, pilots, staff, or crew of the transport service, if in a space completely separated from passengers (e.g., pilots in a cockpit, or train drivers in a train cab).

A mask or face covering needs to cover both your nose and mouth. It is important not to touch your mask or face covering while you are wearing it. Remember to wash or sanitise your hands before removing your mask or face covering and putting it back on. 

Face masks can be either fabric reusable (washable), or a single use disposable face mask. These can be purchased online, from supermarkets or pharmacies or you can make your own fabric reusable (washable) face masks. WHO advice on when and how to use masks including how to make your own can be found on the WHO website

Face coverings such as a bandana or a scarf can also be used if you do not have a mask.

People need to assess their individual requirements for masks. The Ministry recommends approximately four fabric reusable (washable) face masks per family member.

Need support?

For existing MSD clients or NZ residents needing financial support please ring Work and Income on 0800 559 009.
Open7am-6pm (Mon-Fri), 8am-1pm (Sat), Sun closed.
The Government Helpline is available to help people who aren’t sure who to talk to: please call 0800 779 997. Open8am-5pm, 7 days a week.
Foreign nationals who do not qualify for other support can still access support through CDEM Groups – contact them through the Government Helpline.
For people who need support to find short term temporary accommodation due to COVID-19 please call MBIE’s Temporary Accommodation Service on 0508 754 163 to register.

The symptoms of COVID-19 are cough, fever and shortness of breath.

Most cases of coronavirus will require no treatment other than rest, drinking plenty of fluids and staying away from other people to minimise risk of infecting them too. For most people, coronavirus would feel like a cold or a mild flu. 

For the elderly, the immuno-compromised, and those with preexisting medical conditions, coronavirus may be more severe. It is important we do all we can to protect those most at risk. 

Some patients with more severe infections may need hospitalisation.

What can YOU do? 

If you are sick with flu like symptoms, including cough, fever and difficulty breathing, CALL your medical practice or phone Healthline on 0800 611 116 to ask for advice BEFORE you go into the practice or ED where you could spread your virus to other people.


Do not go to work or school, or into any public space if you have a cough, fever or difficulty breathing. Call your GP or Healthline 0800 611 116 immediately and ask for a test for COVID-19. All of us have a role to play in stopping further spread. Do not kiss, hug, hongi or shake hands with anyone while you are sick. Do not share a bed, food, cutlery or cups. 


Everyone can help by practicing good hygiene:

  • washing hands regularly with soap for 20 seconds and drying them well, or using hand sanitiser
  • using tissues to blow your nose and cough or sneeze into, and throw them into a rubbish bin immediately
  • sneezing into your arm not into your hands, and not touching your face

Where to get information

The Ministry of Health website is your best source of information because it is updated daily. There is a Facebook page: @minhealthnz and Twitter channel @minhealthnz to alert people to key updates and messages specifically about coronavirus.

More sites:

https://covid19.govt.nz/ This site provides an All of Government update which is updated on a regular basis and covers a wide range of issues from Public Health, Border Control, Economic Matters, Education, Workplace, Welfare, Travel and Infrastructure matters, etc. It is perhaps the best site to keep abreast of developments in the Covid-19 space which has very fast-moving developments
Please follow the Unite Against Covid-19 Facebook page to get the most recent and accurate information.
Find out about the Covid-19 Alert Level system here: https://covid19.govt.nz/assets/COVID_Alert-levels.pdf