Wairarapa DHB Logo

0800 946 9800
(06) 946 9800

    On this page:

For information for health professionals, please click here.

Are you anxious about coronavirus? 

So are we - that's why we are taking it very seriously, and hope you are too! 

Keeping individuals, families and our communities safe and healthy in the current global environment requires US ALL to be well, stay well, and protect our vulnerable communities. We need to keep our staff well in order to keep our community well, and we need your help.

If you need medical care, we're always here!

Phoning your GP first to discuss your needs is a good idea. They are likely to ask you if you are sick with flu-like symptoms and, if you are, they might suggest a different way of being seen at the medical practice.

If you need urgent care, come to ED or phone 111. If you have a cough, fever or difficulty breathing you will be asked to put on a mask and you may be seen in a separate area when you get to the hospital. 
Want to visit a loved one in hospital? That's OK!

We welcome your visit but please, if you are unwell - stay home. We really don't want our staff and patients to catch bugs.

CBAC and testing facilities

If you are unwell with flu like symptoms, you should speak to your medical practice (or call the one closest to you if you are not enrolled). Tests are available at:

Masterton Assessment Centre NOW CLOSEDNetball Courts, 10 Colombo Road, Masterton
Please contact the practice:** children under 12 to be seen at these practices
Greytown Medical Centre 186 East Street, Greytown
Featherston Medical Centre3 Clifford Square, Featherston

Martinborough Health Service

Town Hall car park, 8 Texas Street, Martinborough
Carterton Medical Centre159 -163 South High Street, Carterton
Masterton Medical**4 Colombo Road, Masterton
Whaiora (Masterton)**Queen Street, Masterton

Surgery and specialist appointments

Wairarapa DHB is operating at normal capacity, providing both elective and acute surgery.  
  • Virtual clinics remain the preferred way of connecting patients with the specialist where possible.
  • In the interests of contact tracing, you may be asked to sign in and out of the hospital and provide name, address and contact details. Please accommodate this if it is required of you. 
  • Because of the Covid-19 pandemic, we encourage you to keep a running record of where you have been and who you have been with, in case it is required for tracing. 

Need support?

For existing MSD clients or NZ residents needing financial support please ring Work and Income on 0800 559 009.
Open7am-6pm (Mon-Fri), 8am-1pm (Sat), Sun closed.
The Government Helpline is available to help people who aren’t sure who to talk to: please call 0800 779 997. Open8am-5pm, 7 days a week.
Foreign nationals who do not qualify for other support can still access support through CDEM Groups – contact them through the Government Helpline.
For people who need support to find short term temporary accommodation due to COVID-19 please call MBIE’s Temporary Accommodation Service on 0508 754 163 to register.

The symptoms of COVID-19 are cough, fever and shortness of breath.

Most cases of coronavirus will require no treatment other than rest, drinking plenty of fluids and staying away from other people to minimise risk of infecting them too. For most people, coronavirus would feel like a cold or a mild flu. 

For the elderly, the immuno-compromised, and those with preexisting medical conditions, coronavirus may be more severe. It is important we do all we can to protect those most at risk. 

Some patients with more severe infections may need hospitalisation.

What can YOU do? 

If you are sick with flu like symptoms, including cough, fever and difficulty breathing, CALL your medical practice or phone Healthline on 0800 611 116 to ask for advice BEFORE you go into the practice or ED where you could spread your virus to other people.


Do not go to work or school, or into any public space if you have a cough, fever or difficulty breathing. Call your GP or Healthline 0800 611 116 immediately and ask for a test for COVID-19. All of us have a role to play in stopping further spread. Do not kiss, hug, hongi or shake hands with anyone while you are sick. Do not share a bed, food, cutlery or cups. 


Everyone can help by practicing good hygiene:

  • washing hands regularly with soap for 20 seconds and drying them well, or using hand sanitiser
  • using tissues to blow your nose and cough or sneeze into, and throw them into a rubbish bin immediately
  • sneezing into your arm not into your hands, and not touching your face

Where to get information

The Ministry of Health website is your best source of information because it is updated daily. There is a Facebook page: @minhealthnz and Twitter channel @minhealthnz to alert people to key updates and messages specifically about coronavirus.


More sites:

https://covid19.govt.nz/ This site provides an All of Government update which is updated on a regular basis and covers a wide range of issues from Public Health, Border Control, Economic Matters, Education, Workplace, Welfare, Travel and Infrastructure matters, etc. It is perhaps the best site to keep abreast of developments in the Covid-19 space which has very fast-moving developments
Please follow the Unite Against Covid-19 Facebook page to get the most recent and accurate information.
Find out about the Covid-19 Alert Level system here: https://covid19.govt.nz/assets/COVID_Alert-levels.pdf