Giving Feedback

Your feedback is an important part of the way we measure the quality of the services we provide, and an essential part of helping us to maintain quality. We appreciate all comments.

We work hard to ensure you have a satisfactory experience with our services, but if your expectations are not met we appreciate the opportunity to both put things right, and take steps to improve which ever system or activity has not performed satisfactorily.

There are many ways to give feedback:

• a simple letter or card
• using one of the green 'Feedback' forms available in all areas of the hospital
• Phoning the Quality officer on (06) 946 9800 (South Wairarapa residents freephone  0800 946 9800)
• emailing quality@wairarapa.dhb.org.nz 

Thank you for taking the time to give feedback. You can expect a response within 20 working days.

See also the 'You rights when receiving health services' page on this website